Please read our below policies and procedures carefully.
Select yes or no to confirm that you have read and agree to Voila! Cleaning Service Ltd Policies and Procedures.
Voila will continue to work with our commercial and residential customers to ensure we are keeping them safe and keeping our staff safe.
We all wear face masks when we are unable to maintain the 2 meter/6 feet social distancing rule
All staff are required to fill out a Covid-19 screening questionnaire prior to their shift
We are using a COVID-19 approved disinfectant/cleaner in all of our homes and offices
We will return to our all natural cleaners when COVID-19 is no longer a concern
We will do our best to make sure we are protecting our staff and clients at all times
We require our clients to be out of the home before the Voila team arrives and if this is not possible we are asking the client to self isolate in one room until the staff have completed the clean and left the premises. If these policies are not met, we will leave the clean and the client will be responsible to pay full cost of the clean booked.
Customer's will be required to discuss their cleaning plan and all other details prior to the staff arriving to minimize interactions. All equipment will be wiped down with Covid-19 approved cleaner between cleans or the customer will provide their own supplies and equipment.
More information on our COVID-19 policies can be found here: COVID-19 Procedures